After placing your order, you will receive a confirmation email with your order number and summary. If you don’t see it within a few minutes, please also check your spam or promotions folder.

Still nothing? Email us at hello@brightswimwear.com and we’ll confirm it for you.

Once an order is placed, we are unable to amend your items (style, print, size), so we recommend double-checking the details of your items before placing your order.

However, you can email us at hello@brightswimwear.com as soon as possible, and if your order hasn’t been fulfilled, we’ll do our best to find a solution for you.

Kindly note that our team is very quick at processing orders to ensure they are delivered to you just as quickly, so we cannot guarantee that any changes will be applied to your order.

Once an order is placed, we are unable to amend your shipping address, so we recommend double-checking the details of your address before placing your order.

However, you can email us at hello@brightswimwear.com as soon as possible, and if your order hasn’t been fulfilled, we’ll do our best to find a solution for you.

Kindly note that our team is very quick at processing orders to ensure they are delivered to you just as quickly, so we cannot guarantee that any changes will be applied to your order.

You can email us at hello@brightswimwear.com as soon as possible, and if your order hasn’t been fulfilled, we’ll cancel and refund it right away.

If your order has already been fulfilled or shipped, this can no longer be cancelled.

Kindly note that our team is very quick at processing orders to ensure they are delivered to you just as quickly, so we cannot guarantee that your order will be cancelled.

We accept PayPal, Apple Pay, and After Pay. We also accept Visa, MasterCard, and American Express cards through our integrated PayPal Checkout.

Kindly note that we currently only accept Bright Swimwear for gift cards. Others such as Visa Gift cards may not be accepted.

We are continuously working to expand our payment options and will update this list of as they become available.

You can choose your location from the dropdown menu in the bottom right corner of our website’s homepage to view our prices and checkout in your local currency.

If your local currency is not available, the prices and your checkout will be in USD, and the conversion rate to your local currency will depend on your bank’s conversion rates and policies.

You can find your store credit code on the e-gift card that was sent to your email. Copy the store credit code into the respective box upon checkout, and it will automatically deduct the amount of your store credit and calculate your new total when you click “Apply”.

Kindly note that each code is case-sensitive. Store credit does not expire and can be used on any item on our website.

Copy your discount code into the respective box upon checkout, and it will automatically calculate your new total when you click “Apply”.

Kindly note that only one discount code may be used per order, and each code is case-sensitive. Also, discount codes cannot be used on sale items and during sitewide sales.

Once an order is placed, we are unable to retroactively apply discount codes. However, you can still use this code on your next order.

You can try contacting your bank to check if your card or account has any international transaction restrictions or has reached its spending limit. You can also try creating a PayPal account and linking your card to your account to proceed with checking out.

For other possible technical issues, you can troubleshoot this by restarting your browser, using a different browser, using incognito mode, or clearing your browser cache.

If you keep getting an error after trying these steps, email us at hello@brightswimwear.com with a screenshot of the error message so we can help.

Yes, we ship worldwide. We ship US orders from our new US warehouse, and all other orders from our warehouse in Sweden, where we’re based.

Shipping options will vary based on your location and its available couriers.

Yes, we offer free Standard Shipping for orders that reach $80 USD and free Express Shipping for orders that reach $100 USD - or their equivalents in other currencies - after discounts.

Shipping costs will vary based on your location and its available couriers.

You can check your total cost, including potential duties and taxes, upon inputting your shipping address at checkout.

All orders are typically processed within 1-3 business days, not including weekends and holidays, before being shipped. Once shipped, shipping and delivery times will vary based on your location and its available couriers.

US Orders

• USPS: 2-6 business days
• FedEx: 1-2 business days

Other Orders

• PostNord: 1-9 business days
• UPS: 2-4 business days

You can check your available couriers and estimated shipping times upon inputting your shipping address at checkout.

You can find more details on our Shipping & Delivery page here.

There may also be circumstances beyond the control of Bright Swimwear that may cause delays to your delivery.

Once your order is shipped, you’ll receive an email with its tracking details. However, it may take 24 hours for the status to update after it’s shipped.

If you don’t see movement on the tracking link provided, you can reach out to the courier or email us at hello@brightswimwear.com so we can look into it.

Orders may be subject to customs duties and taxes, depending on your country’s regulations. These fees are your responsibility, and if you haven't paid these upon checkout, they may be collected from you by the courier upon delivery. Kindly note that Bright Swimwear will not refund these fees.

Customs policies vary per country, and we recommend checking with your local customs office for more specific information.

For our US customers: These will be delivered tariff-free, thanks to our new US-based warehouse.

Please check with your family, roommates, housemates, or neighbors in case anyone might have received your order on your behalf or by mistake. If delivered to an apartment or office building, please also check if your order was left with the reception desk or office.

We also recommend reaching out to the courier to confirm the status and location of your order, and report the issue.

Kindly note that Bright Swimwear is not responsible for lost or stolen orders that have been confirmed as delivered by the courier. However, if you purchased Bright Shipping Protection at checkout, your order may be eligible for replacement or store credit under our coverage policy. To file a claim, email us at hello@brightswimwear.com so we can help.

Please check with the courier to confirm the status and location of your order, and the reason for its return or delay. These situations are usually due to incorrect or incomplete address details, the courier needing your contact information, or pending customs duties and taxes.

Kindly note that Bright Swimwear is not responsible for shipping and delivery issues once your order is handed over to the courier, as we have no control over their processes. Orders returned to sender due to refusal, unclaimed delivery, or unpaid customs duties are not covered under Bright Shipping Protection. However, if you still need assistance after reaching out to the courier, email us at hello@brightswimwear.com so we can help.

Bright Shipping Protection is an optional add-on at checkout that covers your order in case of loss, theft, or damage. If your protected order is lost in transit, stolen after being marked as delivered, or arrives damaged, you can file a claim for a replacement or store credit.

To file a claim, please email hello@brightswimwear.com with your order number, the email used at checkout, and any required documents so we can help.

You can find our complete Bright Shipping Protection Policy here.

All shipping fees are non-refundable. This includes original shipping fees, shipping fees for returned orders, and Bright Shipping Protection fees.

Bright Swimwear offers free returns for store credit only. Store credit will be issued via e-gift card, which does not expire and can be used on any item on our website.

For our EU customers: In line with Article 16(e) of the EU Consumer Rights Directive, the Right of Withdrawal does not apply to sealed goods that are not suitable for return due to hygiene reasons once opened - this typically applies to undergarments and swimwear, and is standard hygiene practice to protect customers.

You can find our complete Returns & Exchanges Policy here.

Bright Swimwear offers one free exchange per paid order. Once an exchange has been completed and delivered, the order cannot be exchanged again or refunded to your original mode of payment.

Not sure which size or style to choose for your exchange? Our team is happy to help with recommendations - just reach out with your preferences or measurements, and we’ll guide you to your perfect fit.

You can find our complete Returns & Exchanges Policy here.

To be eligible for a Return or Exchange, please ensure that:

• The request is made within 30 days of delivery.
• The order or items are not marked as FINAL SALE, including those purchased from sitewide sales or the sale page.
• The items are unworn, unwashed, undamaged, and in their original condition with all tags, hygiene stickers, and packaging intact. Any sign of use, such as washing, tearing, or removal of tags or hygiene stickers, will make the item/s ineligible for a Return or Exchange.

We do not offer returns for refunds to the original modes of payment. Only in exceptional circumstances and at Bright Swimwear’s sole discretion may it be considered, and if approved, the following conditions will apply:

• A 20% fee will be deducted from the total refund amount. This covers our quality checks, restocking processes, and other non-refundable transaction and processing costs for your order.
• Customers must return the items to our warehouse at their own expense, using a trackable shipping method. We do not provide free return labels nor reimburse these return shipping fees.

You can find our complete Returns & Exchanges Policy here.

To initiate a Return or Exchange, please email hello@brightswimwear.com with your order number, your concern, and the items you’d like to Return or Exchange. Be sure to include all necessary details, so our team can assist you as efficiently as possible.

Your request for a Return or Exchange must be made within 30 days of delivery.

Any requests outside this window will not be accepted.

Orders that were purchased during sitewide sales, or with a discount of 25% or more, are considered FINAL SALE. This also includes accessories and other items marked as FINAL SALE from our sale page.

Kindly note that FINAL SALE orders and items are not eligible for Returns or Exchanges.

Our warehouse takes steps to ensure this does not happen, but mistakes can happen.

If you received incorrect or incomplete items, please email hello@brightswimear.com as soon as possible with your order details and photos of the items you received, including the barcode on their packaging, so we can help.

Our products are inspected throughout their production and shipment, but some faulty products can sometimes slip through.

If you received defective or damaged items, please email hello@brightswimear.com as soon as possible with your order details and photos of the items you received, including the barcode on their packaging, so we can help.

Kindly note that Bright Swimwear is not responsible for any damage such as rips or pills that occur from normal wear and tear, as well as stains or discoloration due to improper wash and care.

As these products were not purchased directly with us, we are not responsible for any post-order support and are unable to process returns or exchanges for orders placed through other platforms or retailers such as ASOS, Macy’s, or Pacsun.

We recommend reaching out to the seller or the platform where your order was originally placed so they can assist you.

All of our product pages also include a link to the size chart to help you find your fit.

For high-rise and/or adjustable bottoms, we would recommend using your waist as reference. For mid-rise and/or banded bottoms, use your hips as reference.

If your measurements fall between sizes, we would recommend sizing up - whether for tops or bottoms.

You can also email us at hello@brightswimwear.com with your measurements and style preferences so we can provide you with a more accurate sizing recommendation.

You can find our Size & Style Guide here. All of our product pages also indicate if a product runs small, large, or true to size.

Most of our products run true to size. However, some styles like MARIA and BALI may run smaller in fit and coverage due to their design and intended look.

For tops, we would recommend our CAPRI, ZOE, and IVY tops. You can also try sizing up in any of our other adjustable styles for more coverage and tie them to fit.

For bottoms, we would recommend our CAPRI, LOLA, and INDIE bottoms.

You can also email us at hello@brightswimwear.com with your measurements and style preferences so we can provide you with a more accurate recommendation.

We would recommend our CAPRI or LOLA tops for the most support. You can also check out the ALICE, IVY, or NOVA tops.

You can also email us at hello@brightswimwear.com with your measurements and style preferences so we can provide you with a more accurate recommendation.

Yes, all our tops and bottoms are sold separately - not as sets. This is so you can mix and match different styles and sizes to find your perfect fit. 

Yes, some of our tops have removable pads. If you prefer these, you can check out the VERONA, IVY, and MAYA tops.

All of our product pages indicate if that particular style is padded.

Yes, all our suits are fully lined to provide comfort and coverage. Even when wet, our suits will maintain their coverage and do not become see-through.

Most of our suits are made with from a blend of spandex and nylon to provide a soft, glossy finish that perfectly fits your figure. We also offer select styles and prints in glittery fabrics and terry cloth.

All of our product pages indicate the materials of that particular style or print.

To ensure that your suits stay bright for a long time and many uses, we would recommend that you:

• Hand was your swimwear immediately after each use with cold water and a light detergent to remove any chlorine, salt, and sand. Avoid scrubbing with a rough brush, or using harsh chemicals or bleach.
• Air dry your swimwear in the shade or on a clean, dry towel. Avoid putting it in direct sunlight or using a dryer as this can cause fading or damage to the elasticity and fabric.
• Store your swimwear in a cool, dry place away from direct sunlight. Avoid storing it in a damp or humid place.
• Avoid rough surfaces such as rocks or gravely tiles as this can snag or damage the fabric, and cause pilling.

We normally expect to restock select items every month or so. However, we cannot guarantee which styles or prints will be included in each restock.

You can sign up for restock notification on any product page, or email us at hello@brightswimwear.com so we can check on the product you’re waiting for.